Privacy Policy

WHO ARE WE?

EGS Artificial Turf is committed to protecting the personal data of Customers/Users of EGS Artificial Turf products and services, as well as personal data in all situations in which personal data is processed. In this context, EGS Artificial Turf has drawn up this Policy, which is based on its commitment to comply with the rules on the protection of personal data.

WHY THIS PERSONAL DATA PROTECTION POLICY?

This Policy is intended to inform Customers/Users of the general rules for processing personal data, which are collected and processed in strict compliance with the provisions of the personal data protection legislation in force at any given time, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (“GDPR”).

EGS Artificial Turf respects the best practices in the field of security and protection of personal data, and to this end has taken the necessary technical and organizational measures in order to comply with the GDPR and ensure that the processing of personal data is lawful, fair, transparent and limited to the authorized purposes.

EGS Artificial Turf is committed to the protection and confidentiality of personal data and has adopted the measures it deems appropriate to ensure the accuracy, integrity and confidentiality of personal data, as well as all other rights that the respective holders have.

The rules set out in this Data Protection Policy complement the provisions on the protection and processing of personal data set out in the contracts that Clients/Users enter into with EGS Artificial Turf, as well as the rules set out in the terms and conditions that regulate the offer of the various products and services and which are duly advertised on the website.

WHAT DOES THIS DATA PROTECTION POLICY COVER?

This Data Protection Policy applies exclusively to the collection and processing of personal data for which EGS Artificial Turf is responsible, within the scope of the services and products made available to its Clients/Users and in all situations in which EGS Artificial Turf processes personal data.

The EGS Artificial Turf website may include links to other websites that are unrelated to EGS Artificial Turf. The provision of such links is made in good faith and EGS Artificial Turf cannot be held responsible for the collection and processing of personal data carried out through such websites, nor does EGS Artificial Turf assume any responsibility with regard to such websites, namely with regard to their accuracy, credibility and functionalities made available on them.

WHAT IS PERSONAL DATA?

Personal data is any information of any nature and regardless of its medium, including sound and image, relating to an identified or identifiable natural person.

An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to a name, an identification number, location data, an electronic identifier or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.

WHAT DOES THE PROCESSING OF PERSONAL DATA CONSIST OF?

The processing of personal data consists of an operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, namely collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, comparison, interconnection, restriction, erasure or destruction.

WHO IS RESPONSIBLE FOR DATA PROCESSING?

The entity responsible for processing personal data is EGS Artificial Turf itself, which determines the purposes and means of processing it.

To this end, if the owner of the personal data needs to contact the data controller, they can do so through the means and contacts indicated below:

Through the EGS Artificial Turf website

WHO IS THE DATA PROTECTION OFFICER?

The Data Protection Officer plays an important role in the processing of personal data, ensuring, among other things, that data processing complies with the legislation in force, verifying compliance with this Data Protection Policy and defining clear rules for the processing of personal data, ensuring that all those who entrust it with the processing of their personal data are aware of how EGS Artificial Turf processes it and what rights they have in this regard.

Therefore, the holders of personal data, if they so wish, can address a communication to the Data Protection Officer regarding matters related to the processing of personal data, using the contact details on the website.

WHAT TYPES OF PERSONAL DATA ARE PROCESSED?

A EGS Artificial Turf, no âmbito das atividades que desenvolve, procede ao tratamento dos dados pessoais necessários à prestação de serviços e/ou fornecimento de produtos, bem como, ao nível da intervenção social, tratando dados como o nome, a morada, o número de telefone e o endereço de correio eletrónico, conforme informação mais detalhada disponibilizada aos titulares de dados pessoais.

Without prejudice to compliance with the legal rules on the retention and transmission of data for the purposes of investigation, detection, prosecution of serious crimes, as well as other processing to which it is legally obliged, the traffic, geographical location, profile and/or consumption data of the Customer/User will be processed by EGS Artificial Turf to the extent that it is necessary for the provision of the services. In this way, based on location, profile and/or consumption, the Customer/User will have access, in particular, to specific features of the services, content suggestions and proximity information services.

Location information can also be recorded and transmitted to organizations with the legal authority to receive emergency calls, for the purpose of responding to incoming calls.

Personal, traffic, geographic location, profile and/or consumption data are also processed for marketing purposes or to disseminate offers of goods or services from EGS Artificial Turf, if the respective owner has authorized this.

Personal data will also be processed, if the respective owner has authorized it, for the purpose of disseminating information services and lists, within the scope of the universal service, including transmission to third parties for the publication of said lists and the provision of information services.

If the Client/User has given his/her prior consent, this may be withdrawn at any time, without, however, compromising the lawfulness of the processing carried out on the basis of the consent previously given.

WHEN AND HOW DO WE COLLECT YOUR PERSONAL DATA?

EGS Artificial Turf collects your personal data, namely by telephone, in writing and through the website, guaranteeing, whenever necessary, the prior consent of the holder of the personal data.

Some personal data is indispensable for the performance of the contract and, if it is missing or insufficient, EGS Artificial Turf will not be able to provide the product or service in question.

If the holder of the personal data is not a Customer/User of EGS Artificial Turf, their personal data will only be processed when it is made available, namely by subscribing to newsletters, in which case the rules of this Data Protection Policy will apply.

The personal data collected may be processed by computer and in an automated or non-automated way, guaranteeing in all cases strict compliance with personal data protection legislation, being stored in specific databases created for this purpose and, under no circumstances, will the data collected be used for any purpose other than that for which it was collected or consent was given by the data subject.

WHO ARE THE RECIPIENTS OF PERSONAL DATA?

Without prejudice to the recipients indicated throughout this Data Protection Policy, EGS Artificial Turf may communicate the personal data of the Customer/User for the purpose of complying with legal obligations, namely to police, judicial, tax and regulatory entities.

WHAT ARE THE PURPOSES FOR PROCESSING PERSONAL DATA?

In general, the personal data collected is based on and intended for the management of the contractual relationship, the provision of the contracted services and the adaptation of the services to the needs and interests of the Client/User. EGS Artificial Turf may also, if legally permissible, use the personal data provided by the data subject for other purposes, such as sending suggestions, disseminating institutional information about the brand, publicizing campaigns, promotions, advertising and news about EGS Artificial Turf’s products and/or services, as well as carrying out market research or evaluation surveys.

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

The length of time for which personal data is stored and retained varies according to the purpose for which the information is processed.

In fact, there are legal requirements that oblige data to be kept for a minimum period of time. Therefore, and whenever there is no specific legal requirement, the data will only be stored and kept for the minimum period necessary for the pursuit of the purposes that led to its collection or subsequent processing, under the terms defined by law.

WHAT ARE YOUR RIGHTS AS A HOLDER?

As holders of personal data, Customers/Users are guaranteed the right to access, rectify, update, limit and erase their personal data at any time (except for data that is indispensable for the provision of services by EGS Artificial Turf duly identified in the Form as being mandatory or for compliance with legal obligations to which the controller is subject), the right to object to their use for commercial purposes by EGS Artificial Turf and to withdraw consent, without this compromising the lawfulness of the processing carried out under that consent, as well as the right to data portability.

HOW CAN YOU ACCESS, RECTIFY, UPDATE, LIMIT, ERASE, OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA, OR WITHDRAW CONSENT?

Without prejudice to the provisions of the GDPR, the holder of personal data may do so, directly or by written request, addressed to the respective Data Controller, through the contacts made available for this purpose in this document, as well as other contacts made available by EGS Artificial Turf.

HOW CAN YOU OBJECT TO RECEIVING CONTACTS FOR MARKETING PURPOSES?

EGS Artificial Turf may promote new products or services to its Customers/Users, namely by telephone, e-mail, SMS, MMS or any other electronic communications service, if the holder of the personal data has given their consent.

If the data subject no longer wishes to receive these communications, they can withdraw their consent to the use of their data for marketing purposes at any time.

HOW CAN YOU COMPLAIN?

Without prejudice to being able to submit complaints directly to EGS Artificial Turf, through the contacts made available for this purpose, the Customer/User can complain directly to the Supervisory Authority, which is the National Data Protection Commission (CNPD), using the contacts made available by this entity for this purpose.

WHAT MEASURES HAS EGS Artificial Turf ADOPTED TO ENSURE THE SECURITY OF YOUR PERSONAL DATA?

EGS Artificial Turf is committed to guaranteeing the protection of the security of the personal data made available to it, and has approved and implemented strict rules in this regard. Compliance with these rules is an obligation of all those who legally access them.

Bearing in mind EGS Artificial Turf’s concern and commitment to the protection of personal data, various technical and organizational security measures have been adopted to protect the personal data made available to it against unauthorized disclosure, loss, misuse, alteration, processing or access, as well as against any other form of unlawful processing.

In addition, third parties who, in the context of the provision of services, process the personal data of the Customer/User in the name and on behalf of EGS Artificial Turf, are obliged, in writing, to implement appropriate technical and security measures that, at all times, meet the requirements of the legislation in force and ensure the protection of the rights of the data subject (in particular, the protection of the privacy and personal data of Customers/Users).

In this sense, on the EGS Artificial Turf website, the personal data collection forms require encrypted browser sessions and all the personal data provided is stored securely in EGS Artificial Turf’s systems which, in turn, are on EGS Artificial Turf’s server, covered by all the physical and logical security measures that EGS Artificial Turf has deemed indispensable for the protection of personal data.

Notwithstanding the security measures adopted by EGS Artificial Turf, EGS Artificial Turf warns all those who surf the Internet that they should adopt additional security measures, namely ensuring that they use a PC and Browser that are up-to-date in terms of properly configured security patches, with an active firewall, anti-virus and anti-spyware, and that they check the authenticity of the sites they visit on the Internet, and should avoid websites whose reputation they do not trust.

UNDER WHAT CIRCUMSTANCES IS DATA COMMUNICATED TO OTHER ENTITIES (THIRD PARTIES AND SUBCONTRACTORS)?

As part of its activity, EGS Artificial Turf may use third parties to provide certain services. Sometimes, the provision of these services implies access by these entities to the personal data of Customers/Users. When this happens, EGS Artificial Turf takes the appropriate measures to ensure that the entities that have access to the data are reputable and offer the highest guarantees at this level, which is duly enshrined and contractually safeguarded between EGS Artificial Turf and the third party(ies).

Therefore, any entity subcontracted by EGS Artificial Turf will process the personal data of our Clients/Users in the name and on behalf of EGS Artificial Turf and adopting the necessary technical and organizational measures in order to protect personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access and against any other form of unlawful processing.

In any case, EGS Artificial Turf remains responsible for the personal data made available to it.

UNDER WHAT CIRCUMSTANCES DO WE TRANSFER YOUR PERSONAL DATA?

The provision of certain services by EGS Artificial Turf may involve the transfer of your data outside Portugal, including outside the European Union or to International Organizations.

In such a case, EGS Artificial Turf will strictly comply with the applicable legal provisions, in particular with regard to determining the suitability of the country or countries of destination with regard to the protection of personal data and the requirements applicable to such transfers, including, where applicable, the conclusion of appropriate contractual instruments that guarantee and respect the legal requirements in force.

how can you find out about any changes to EGS Artificial Turf’s personal data protection policy?

EGS Artificial Turf reserves the right to make adjustments or changes to this Personal Data Protection Policy at any time, and such changes will be duly publicized on EGS Artificial Turf’s various communication channels.

COOKIE POLICY

WHAT ARE COOKIES?

“Cookies” are small software tags that are stored in the access equipment via the browser, retaining only information related to preferences and therefore not including personal data.

WHAT ARE COOKIES FOR?

Cookies are used to help determine the usefulness, interest and number of uses of websites, enabling faster and more efficient browsing by eliminating the need to repeatedly enter the same information.

WHAT KIND OF COOKIES ARE THERE?

There are two groups of cookies that can be used

• Permanent cookies – these are cookies that are stored in the browser on access devices (PC, mobile and tablet) and are used whenever you visit the EGS Artificial Turf website again. They are generally used to direct browsing to the user’s interests, allowing a more personalized service to be provided.
• Session cookies – these are temporary cookies that remain in the browser’s cookie file until you leave the website. The information obtained by these cookies is used to analyze web traffic patterns, allowing problems to be identified and providing a better browsing experience.

WHAT DO WE USE COOKIES FOR?

• Strictly necessary cookies – These allow you to browse the website and use the applications, as well as access secure areas of the website. Without these cookies, the required services cannot be provided.

• Analytical cookies – These are used anonymously to create and analyze statistics in order to improve the functioning of the website.

• Functionality cookies – These store the user’s preferences regarding the use of the site, so that it is not necessary to configure the site again each time you visit it.

• Third-party cookies – Measure the success of applications and the effectiveness of third-party advertising. They can also be used to personalize a widget with user data.

• Advertising cookies – Target advertising according to the interests of each user, in order to direct advertising campaigns taking into account the tastes of users, and also limit the number of times you see the ad, helping to measure the effectiveness of advertising and the success of the website organization.

HOW CAN YOU MANAGE COOKIES?

All browsers allow the user to accept, refuse or delete cookies, and also inform the user whenever a cookie is received, namely by selecting the appropriate settings in their browser. The user can configure cookies in the “options” or “preferences” menu of their browser.

Please note, however, that disabling cookies may prevent some web services from working properly, affecting, partially or totally, navigation on the website.